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Return Policy

Refund policy
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If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Lifetime Warranty

To help spread the power of sterilized water, our bottles are built to last a lifetime.

30-Days Return

Anything you purchase is eligible for a return and refund within 30 days

Carbon Neutral

For every sale we donate a percentage of proceeds to support carbon neutrality

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